All Systems Operational

Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Duo App Operational
90 days ago
100.0 % uptime
Today
Professional App Operational
90 days ago
100.0 % uptime
Today
Self-Booking Overlay Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 6, 2025

No incidents reported today.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved - A new version of the Duo App has been released. Please check the App Store for an update if you encounter any issues.
Oct 28, 10:48 PDT
Monitoring - A new version of the Duo App has been released. If you are experiencing issues with the Duo App, please check the app store for an update.
Oct 27, 15:40 PDT
Update - We have identified an issue with the Duo application that is resulting in increased error rates for some users. We are currently working on a solution and will provide further updates as soon as possible. Until the fix is released, the following work-arounds can be utilized:

Check In:
Staff can check in clients and fill in forms on the Dashboard.

Checkout:
Staff can check clients out via manual card entry or use an existing card stored on the client's profile.

We apologize for the inconvenience.

Oct 27, 14:57 PDT
Identified - We have identified the issue causing the Duo App to crash and are currently working on deploying a fix. Until the fix is released, the following work-arounds can be utilized:

Check In:
Staff can check in clients and fill in forms on the Dashboard.

Checkout:
Staff can check clients out via manual card entry or use an existing card stored on the client's profile.

We apologize for the inconvenience and expect to have more information shortly.

Oct 27, 12:22 PDT
Investigating - We’re currently investigating increased error rates within the Duo app affecting some customers. Our team is actively working to identify the cause and will provide updates as soon as more information is available.
Oct 27, 11:42 PDT
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.