Monitoring - Our payment processing partner has confirmed that recovery is underway, and affected payouts are expected to arrive by tomorrow, October 14, if not sooner. No action is needed on your end. We’ll continue monitoring deposits and will share another update once processing is complete.
Oct 13, 2026 - 14:37 PDT
Oct 13, 2026 - 14:37 PDT
Update - An issue affecting ACH processing continues to delay some payouts scheduled to be deposited today, October 13. We continue to work with with our payment partners to confirm when delayed payouts will arrive and are closely monitoring the situation.
No action is required at this time. We will continue to share updates as we gain more information.
Oct 13, 2026 - 10:32 PDT
No action is required at this time. We will continue to share updates as we gain more information.
Oct 13, 2026 - 10:32 PDT
Update - Some customers may not have received payouts scheduled to deposit today, October 13. We are continuing to investigate and working with our payment partners to confirm when delayed payouts will arrive. We will share another update as we have more information.
Oct 13, 2026 - 08:52 PDT
Oct 13, 2026 - 08:52 PDT
Investigating - Our payment processing partner is experiencing an issue that may delay payouts scheduled to be deposited on October 13.
We’re actively monitoring the situation and working with our partner to understand when deposits will resume. No action is required at this time. We’ll share updates as more information becomes available.
Oct 13, 2026 - 07:00 PDT
We’re actively monitoring the situation and working with our partner to understand when deposits will resume. No action is required at this time. We’ll share updates as more information becomes available.
Oct 13, 2026 - 07:00 PDT
Dashboard
Operational
Duo App
Operational
Professional App
Operational
Self-Booking Overlay
Operational
Client Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.