All Systems Operational

Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Duo App Operational
90 days ago
100.0 % uptime
Today
Professional App Operational
90 days ago
100.0 % uptime
Today
Self-Booking Overlay Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - The third party provider has resolved their issue and Offset should now be functioning properly for all transactions. We apologize for any inconvenience.
Jul 11, 10:53 PDT
Identified - We are currently unable to verify Offset eligibility for some cards due to a third party provider outage. Some cards may not have Offset applied, even if eligible. We are currently awaiting an update from the third party and will provide further updates as soon as they are available.
Jul 11, 10:36 PDT
Jul 10, 2025
Resolved - The issues with links that were sent via SMS and created before July 9th have been fixed.
Jul 10, 12:12 PDT
Investigating - We are aware of an issue with links sent via SMS are not loading for some clients. This only affects links created before July 9th. Links created on or after this date are working as expected. We are actively investigating this issue and will provide another update soon.
Jul 10, 08:27 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Resolved - Our banking partner has successfully resolved the technical issue with evidence uploading. You can now upload evidence without encountering errors. We appreciate your patience during this time.
Jul 3, 13:24 PDT
Monitoring - Our banking partner has made an update and we are now seeing evidence uploading correctly. We will continue monitoring this situation and update once we are confident this issue is fully resolved.
Jul 3, 11:33 PDT
Investigating - Our banking partner is currently experiencing an issue that is prohibiting customers from uploading evidence to disputes. We are in active communication with them regarding a fix and will update with more information as soon as possible.
Jul 2, 12:58 PDT
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.