(Impact) Small subset of customers: Unable to process payment except cards already on file
Identified - We’re currently investigating an issue that may be impacting payment processing for a small subset of customers in the South Central U.S.

This may affect new transactions, manual payments, and adding new cards on file.

We’ll share another update as soon as we have more information.
Jun 08, 2026 - 09:35 PDT
Uptime over the past 90 days. View historical uptime.
Dashboard Degraded Performance
90 days ago
99.91 % uptime
Today
Duo App Operational
90 days ago
100.0 % uptime
Today
Professional App Operational
90 days ago
100.0 % uptime
Today
Self-Booking Overlay Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Jun 9, 2026 01:00-03:00 PDT

Boulevard will be undergoing scheduled maintenance during this time. This should last no more than 1 hour. During this time Boulevard will be unavailable.
Posted on Jun 04, 2026 - 10:27 PDT
Jun 8, 2026

Unresolved incident: (Impact) Small subset of customers: Unable to process payment except cards already on file.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Payment Processing Disruption
Resolved - Between 1:45pm and 1:50pm EDT, some customers experienced an issue processing payments. Any payments attempted during this window failed to process, so retrying them will not result in duplicate charges.

Please retry any payments that were attempted during this time. If you’re still experiencing issues, reach out to Help Chat and our team can help.
Jun 2, 11:30 PDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 PDT
Scheduled - Boulevard will be undergoing scheduled maintenance during this time. This should last no more than 1 hour. During this time Boulevard will be unavailable.
May 20, 06:23 PDT
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

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