Resolved -
Our banking partner has successfully resolved the technical issue with evidence uploading. You can now upload evidence without encountering errors. We appreciate your patience during this time.
Jul 3, 13:24 PDT
Monitoring -
Our banking partner has made an update and we are now seeing evidence uploading correctly. We will continue monitoring this situation and update once we are confident this issue is fully resolved.
Jul 3, 11:33 PDT
Investigating -
Our banking partner is currently experiencing an issue that is prohibiting customers from uploading evidence to disputes. We are in active communication with them regarding a fix and will update with more information as soon as possible.
Jul 2, 12:58 PDT