Resolved -
The issue affecting Staff Performance reports has been resolved, and services are now operating normally.
May 9, 12:41 PDT
Monitoring -
A fix has been implemented. We are continuing to monitor the issue.
May 9, 12:13 PDT
Update -
We've identified the root cause of the issue affecting Staff Performance reports and are taking steps to address the issue.
May 9, 11:06 PDT
Investigating -
We are aware of an issue in which the Staff Performance report is not populating hours for some customers. We are actively investigating this issue and will provide another update soon.
May 9, 10:29 PDT