All Systems Operational

Dashboard Operational
90 days ago
99.92 % uptime
Today
Duo App Operational
90 days ago
99.93 % uptime
Today
Professional App Operational
90 days ago
100.0 % uptime
Today
Self-Booking Overlay Operational
90 days ago
99.93 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 21, 2026

No incidents reported today.

Jan 20, 2026
Resolved - This incident as been resolved. Boulevard will be conducting RCA and post mortem activities to prevent a future reoccurrence.
Jan 20, 16:34 PST
Update - We are continuing to monitor for any further issues.
Jan 20, 16:12 PST
Monitoring - We have successfully completed a system wide restart after increasing database capacity and a rolling restart. All services have been re-enabled. We continue to monitor performance and system stability as traffic returns to normal. Customers should be able to fully use Boulevard services at this time.
Jan 20, 14:34 PST
Update - You should begin to see performance improvements and online booking has been restored while we continue to investigate and monitor this situation and will post an update shortly.
Jan 20, 14:24 PST
Update - As we continue our work to correct this issue we are starting to restore services. Dashboard and duo checkouts are back up, but the self booking overlay is still under maintenance.
Jan 20, 14:15 PST
Update - Boulevard is restarting services across our infrastructure while we resolve the incident. During this process services will be unavailable.
Jan 20, 14:08 PST
Update - We are actively investigating the cause of the ongoing system delays affecting the platform. In the meantime, you may continue to experience slower response times and potential intermittent disruptions across all components. Our team is working diligently to resolve this as quickly as possible, and we appreciate your patience during this time. We'll provide another update as soon as possible.

As part of this investigation, we will be undergoing unscheduled online booking maintenance during this time. Please follow https://status.joinblvd.com for further updates.

Jan 20, 13:52 PST
Update - We are actively investigating the cause of the ongoing system delays affecting the platform. In the meantime, you may continue to experience slower response times and potential intermittent disruptions across all components. Our team is working diligently to resolve this as quickly as possible, and we appreciate your patience during this time. We'll provide another update as soon as possible.
Jan 20, 12:50 PST
Update - We are continuing to investigate the source of these delays and will post an update as soon as we have more information.
Jan 20, 12:28 PST
Update - We are continuing to investigate the source of these delays. During this time performance with the duo may also be impacted. We will update once we have additional information.
Jan 20, 11:38 PST
Investigating - We are currently investigating an issue with loading delays with the dashboard and will provide an update as soon as possible.
Jan 20, 09:49 PST
Completed - The scheduled maintenance has been completed.
Jan 20, 14:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:54 PST
Scheduled - We will be undergoing unscheduled online booking maintenance during this time. Please follow https://status.joinblvd.com for further updates.
Jan 20, 13:54 PST
Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 02:31 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 11:50 PST
Scheduled - Boulevard will be performing scheduled maintenance on Monday January 19 between 3:00 AM EST to 5:00 AM EST. Customers can expect a brief interruption up to 15 minutes during this time.

During the remainder of the maintenance window, services will continue to be available, however some users may experience brief periods of slower performance while maintenance is performed.

Jan 16, 11:49 PST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - The issue with the third party has been resolved and all reporting data should now be caught up and displaying as normal. We apologize for any inconvenience this has caused you.
Jan 15, 14:09 PST
Investigating - We’re investigating an issue with a third-party vendor that is preventing reports, marketing data, and Professional App reporting from updating correctly. We’re actively working with the vendor and will provide an update soon.
Jan 15, 13:23 PST
Jan 14, 2026
Resolved - The incident is fully resolved, performance has returned to normal, and dashboard login's are now successful.
Jan 14, 10:11 PST
Monitoring - Service has been restored, and successful logins are being reported. We are still investigating the cause of the issue. We will provide another update once we confirm the incident is fully resolved.
Jan 14, 10:10 PST
Investigating - We are experiencing an issue where some customers are unable to login into the Dashboard. Customers who are logged in are experiencing slowness, but are able to access the Dashboard. We are currently investigating and will provide an update as soon as possible.
Jan 14, 10:00 PST
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - This incident has been resolved.
Jan 12, 07:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 14:25 PST
Investigating - We are currently aware of an issue where exporting and emailing reports in CSV and Excel formats is not functioning. We are actively investigating this issue and will provide another update soon.
Jan 10, 12:49 PST
Jan 11, 2026

No incidents reported.

Jan 10, 2026
Jan 9, 2026
Resolved - This incident has been resolved.
Jan 9, 13:21 PST
Investigating - The service outage from a third-party service has been resolved, and we are now operating normally. We apologize for any inconvenience.
Jan 9, 11:51 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.