Monitoring - Our infrastructure partner has implemented a fix and we have confirmed reports are successfully loading. We will continue to monitor. Please reach out to the Help Chat if you are still experiencing issues.
Aug 26, 2026 - 19:27 PDT
Update - We are continuing to investigate the issue with our infrastructure partner and will provide another update soon. We apologize for this disruption.
Aug 26, 2026 - 18:50 PDT
Investigating - We're currently experiencing an issue with our infrastructure partner that is affecting the ability to load Reports. We're actively investigating and will share another update soon.
Aug 26, 2026 - 17:34 PDT
Dashboard
Operational
90 days ago
99.96
% uptime
Today
Duo App
Operational
90 days ago
99.99
% uptime
Today
Professional App
Operational
90 days ago
99.99
% uptime
Today
Self-Booking Overlay
Operational
90 days ago
99.99
% uptime
Today
Client Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 26, 13:12 PDT
Monitoring -
The temporary outage our payment processing partner experienced has been resolved. Payments should now be processing as normal.
Aug 26, 13:09 PDT
Investigating -
We are experiencing an issue with our payment processing partner and are currently investigating. During this time, a small subset of users may receive an error when processing a transaction for some clients.
Aug 26, 12:35 PDT