All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Duo App Operational
90 days ago
100.0 % uptime
Today
Professional App Operational
90 days ago
100.0 % uptime
Today
Self-Booking Overlay Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 29, 2025

No incidents reported today.

Oct 28, 2025
Increased Duo Errors
Resolved - A new version of the Duo App has been released. Please check the App Store for an update if you encounter any issues.
Oct 28, 10:48 PDT
Monitoring - A new version of the Duo App has been released. If you are experiencing issues with the Duo App, please check the app store for an update.
Oct 27, 15:40 PDT
Update - We have identified an issue with the Duo application that is resulting in increased error rates for some users. We are currently working on a solution and will provide further updates as soon as possible. Until the fix is released, the following work-arounds can be utilized:

Check In:
Staff can check in clients and fill in forms on the Dashboard.

Checkout:
Staff can check clients out via manual card entry or use an existing card stored on the client's profile.

We apologize for the inconvenience.
Oct 27, 14:57 PDT
Identified - We have identified the issue causing the Duo App to crash and are currently working on deploying a fix. Until the fix is released, the following work-arounds can be utilized:

Check In:
Staff can check in clients and fill in forms on the Dashboard.

Checkout:
Staff can check clients out via manual card entry or use an existing card stored on the client's profile.

We apologize for the inconvenience and expect to have more information shortly.
Oct 27, 12:22 PDT
Investigating - We’re currently investigating increased error rates within the Duo app affecting some customers. Our team is actively working to identify the cause and will provide updates as soon as more information is available.
Oct 27, 11:42 PDT
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Degraded system performance
Resolved - This incident has been resolved.
Oct 20, 13:19 PDT
Monitoring - Update: Online booking has been re-enabled and we are seeing improvements in the speed and performance of our platform as we continue to recover from this morning’s AWS outage. We will continue to update you as we make further progress on remediation.
Oct 20, 11:49 PDT
Update - Our cloud provider, Amazon Web Services, reported a major outage this morning that is affecting thousands of companies, including Boulevard. Currently, our platform is experiencing significant slowness and we have proactively disabled some of our features to limit load, including online booking. Amazon has identified the cause and is working on a fix. We are taking all available mitigation steps and will share another update as soon as we have more information.
Oct 20, 09:45 PDT
Identified - System performance may be affected, and you may also see an increased number of errors due to an upstream service provider outage. We're working to solve these issues and will post another update once we have more to share.
Oct 20, 07:40 PDT
Unscheduled online booking maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 11:59 PDT
In progress - We will be undergoing unscheduled online booking maintenance during this time. Please follow https://status.joinblvd.com for further updates.
Oct 20, 09:40 PDT
Scheduled - We will be undergoing unscheduled online booking maintenance during this time. Please follow https://status.joinblvd.com for further updates.
Oct 20, 09:39 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

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