Identified - Due to a system error, some subscription payments were mistakenly marked as declined, but no charges were actually made. No action is needed from customers at this time. We will continue to update shortly.
Feb 04, 2025 - 07:15 PST
Dashboard
?
Operational
90 days ago
100.0
% uptime
Today
Duo App
Operational
90 days ago
100.0
% uptime
Today
Professional App
Operational
90 days ago
100.0
% uptime
Today
SBO
?
Operational
90 days ago
100.0
% uptime
Today
Client Portal
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 24, 13:21 PST
Update -
We have identified the issue and put a solution into place. We are continuing to monitor. Customers can attempt to re-run transactions.
Jan 23, 13:51 PST
Monitoring -
We have identified the issue and are working on a solution.
Jan 23, 13:51 PST
Update -
We are continuing to investigate this issue.
Jan 23, 13:19 PST
Investigating -
Some customers are currently experiencing issues with payment processing and closing orders. We are currently investigating and will provide an update shortly. We apologize for any interruptions this may cause.
Jan 23, 12:15 PST
